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Shipping delays happen for many reasons: shipping lines change routes, port closures due to weather, strikes, container shortages, customs holds. Always leave at least one week buffer in delivery dates. Split important orders across multiple containers.

Proactively sharing tracking information is a small touch with big impact. Many forwarding systems offer automatic tracking updates. Letting clients see cargo location in real time significantly improves their experience.

FOB and CIF are the most commonly confused Incoterms. Under FOB, risk transfers to the buyer once goods pass the ship's rail. Under CIF, you handle freight and insurance to destination. CIF seems better but you also bear freight fluctuation risk.

LCL vs FCL depends on volume and urgency. Under 15 CBM, LCL is cheaper. Over 20 CBM, FCL is more economical. LCL has schedule unpredictability — the container won't sail until full. Use LCL for non-urgent shipments.

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