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When a client says 'Your price is too high,' don't rush to lower it. Understand whether they genuinely think it's expensive or they're conditioning you. Ask about their target price, their primary market, and who they currently buy from. Gather information first, then respond.

Read but no reply is normal. The buyer could be busy or your quote isn't their priority. My strategy: send one additional piece of information the next day, follow up from a different angle 3 days later, try WhatsApp after 7 days. Stay visible without being pushy.

The 24 hours after a client visit are golden. Send a thank-you email the same evening. Share meeting notes the next morning. Buyers visit multiple suppliers in one trip — the first to follow up wins. Include a group photo for a personal touch.

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