The Craziest Client Requests I've Received
LCL vs FCL depends on volume and urgency. Under 15 CBM, LCL is cheaper. Over 20 CBM, FCL is more economical. LCL has schedule unpredictability — the container won't sail until full. Use LCL for non-urgent shipments.
FBA logistics balances speed and cost. Non-urgent: sea (25-30 days). Urgent: air (3-5 days). Middle ground: sea express (12-15 days). Customs clearance is where most problems happen — work with an experienced broker.
When freight spikes, communication needs tact. Saying 'pay more' won't work. Share a detailed cost breakdown. Offer options: the client uses their own forwarder or you arrange with express vs standard choices at different price points.
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