T/T vs L/C Pros and Cons

The first week after sending a quotation is the golden window. The buyer reads it on day one, forgets by day three, and it's buried by day five. Confirm receipt on day one, check for questions on day three, share a success story on day seven.

Being ignored doesn't mean the deal is dead. Switch channels — WhatsApp if email fails, a call if WhatsApp is ignored. Sometimes the buyer is simply overwhelmed and your polite reminder restarts the conversation at exactly the right moment.

Sample follow-up timing makes or breaks deals. Send tracking immediately. Confirm arrival. Ask about test results after one week. Check if adjustments are needed after two weeks. Many orders die during sampling because no one followed up at the right time.

Large and small accounts need different approaches. Small clients care about price and speed. Large clients want stability and comprehensive service. For major accounts, maintain detailed records of every interaction, client preferences, and personal details.