Reefer Container Export and Food Safety

Read but no reply is normal. The buyer could be busy or your quote isn't their priority. My strategy: send one additional piece of information the next day, follow up from a different angle 3 days later, try WhatsApp after 7 days. Stay visible without being pushy.

Retaining existing clients is ten times more important than finding new ones. Send useful industry updates monthly. Do quarterly business reviews. Visit key clients annually. Repeat orders cost one-fifth of acquiring new customers.

Large and small accounts need different approaches. Small clients care about price and speed. Large clients want stability and comprehensive service. For major accounts, maintain detailed records of every interaction, client preferences, and personal details.