Shipping insurance is often misunderstood. The standard 'all risks' clause in marine insurance actually excludes many common problems: insufficient packaging, inherent product defects, delay, and market loss. To be properly covered, you need specific clauses for your product and route. Work with an insurance broker who specializes in cargo insurance. The extra premium (typically 0.1-0.3% of cargo value) is worth it for the right coverage.
Your freight forwarder selection is one of the most important decisions in your supply chain. A good forwarder offers: competitive rates (not the cheapest), transparent pricing, proactive communication, customs expertise, and problem-solving capability. Interview at least 3 forwarders. Check their references. Start with a trial shipment before committing to a long-term relationship. A bad forwarder can cost you more in delays and damage than you save on freight.