The Bill of Lading is the single most important shipping document. It serves as: receipt of goods, contract of carriage, and document of title. Three main types: Original B/L (controllable — need signed copy to release cargo), Sea Waybill (non-negotiable — cargo releases automatically), and Telex Release (electronic — fastest but no physical document). Choose based on payment terms and trust level with the buyer. For L/C transactions, only Original B/L is acceptable.
Customs valuation is a common source of disputes. Chinese customs values goods for export based on the transaction value (the price actually paid). The importing country's customs may independently assess value. Common triggers for customs audits include: values significantly below similar goods, frequent changes in declared value, and incomplete documentation. Maintain consistent, well-documented valuation practices.
Your freight forwarder selection is one of the most important decisions in your supply chain. A good forwarder offers: competitive rates (not the cheapest), transparent pricing, proactive communication, customs expertise, and problem-solving capability. Interview at least 3 forwarders. Check their references. Start with a trial shipment before committing to a long-term relationship. A bad forwarder can cost you more in delays and damage than you save on freight.
DDP (Delivered Duty Paid) shipping sounds convenient but carries significant risk. The seller controls the entire logistics chain, which means you have limited visibility and no recourse if things go wrong. Many DDP quotes include hidden margins on freight and customs brokerage. If you're importing regularly, invest in learning FOB or CIF and work with your own freight forwarder. The long-term savings typically justify the learning curve.