From 50% to 85%: How I Increased Repeat Order Rate

The biggest mistake in 10 years of exporting is trusting verbal promises. Clients who enthusiastically said they would order — I waited months. Now: trust is good, a deposit is better. Everything else is just intention.

Luck plays a bigger role than most admit. Being in the right industry at the right time, meeting the right buyer — there's luck. But luck favors the prepared. Knowledge, service, and reliability let you catch it.