One failure taught me more than ten successes. I shipped a container without confirming packaging details in writing. The buyer rejected it. I lost freight, duties, and the client. Every order now gets written packaging confirmation.
Integrity is non-negotiable. Keep promises. If you can't deliver, communicate early. One deception costs you an entire market. The trade community is small — bad news travels fast.
Luck plays a bigger role than most admit. Being in the right industry at the right time, meeting the right buyer — there's luck. But luck favors the prepared. Knowledge, service, and reliability let you catch it.
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