SABER Certification for Saudi Arabia
The first week after sending a quotation is the golden window. The buyer reads it on day one, forgets by day three, and it's buried by day five. Confirm receipt on day one, check for questions on day three, share a success story on day seven.
Sample follow-up timing makes or breaks deals. Send tracking immediately. Confirm arrival. Ask about test results after one week. Check if adjustments are needed after two weeks. Many orders die during sampling because no one followed up at the right time.
The 24 hours after a client visit are golden. Send a thank-you email the same evening. Share meeting notes the next morning. Buyers visit multiple suppliers in one trip — the first to follow up wins. Include a group photo for a personal touch.