ERP selection depends on your scale. SOHO traders can use Excel and a free CRM. Small teams need lig...
Proactively sharing tracking information is a small touch with big impact. Many forwarding systems o...
When clients request O/A terms, take precautions. Conduct a credit check, buy export credit insuranc...
Build a supplier quality scorecard. My dimensions: product pass rate 40%, on-time delivery 25%, coop...
Pre-Production Inspection (PPI) is the most cost-effective quality step. It happens when 10-15% of p...
Material substitution is a common issue in China manufacturing. The factory may use a different grad...
Factory QC culture varies significantly across China. Export-oriented factories in Guangdong and Zhe...
The hardest part of the first SOHO year is surviving no-order periods. Cultivate 3-5 potential clien...
Competitors gathering intelligence at your booth is inevitable. Be warm but guard core information: ...
An inspection report should be professional and thorough: date, product info, batch size, sample siz...
Different products need different inspection focuses. Metals: dimensional tolerance and finish. Elec...
Photographic documentation during inspection serves multiple purposes. It provides evidence for disp...
When inspection finds defects, the response protocol matters. First, separate defective from good un...
Time management is the biggest challenge. Handle emails and order follow-up in the morning. Develop ...