Late Payment Recovery Step-by-Step

Inspection is not a formality — it protects both you and your client. Common problems include surface defects, dimensional deviations, incorrect packaging, and mixed batches. Catching these before shipment saves you from claims.

Communicating defects to factories requires diplomacy. Don't say 'Your products are all defective.' Present data, explain non-conformities, suggest rework solutions, and discuss cost-sharing. The goal is to solve problems, not blame.

An inspection report should be professional and thorough: date, product info, batch size, sample size, defect descriptions, defect rate, pass/fail determination, and improvement suggestions. Photos make it more convincing.